You must not abandon a HumanForest e-bike. E-bikes that are left stationary for over 20 minutes mid-journey journey, and not paused, are treated as abandoned. You will be locked out from the e-bike and our team will retrieve it from its location. You will be charged up to £200 to recover and retrieve the e-bike. If the e-bike is lost, stolen or damaged you will be liable for up to £2,000.